Mark Guns & Ammo Dobson, NC
Dobson NC 27017-8203
My name is Joe Bisconti and I have bought and traded guns with Mark. He has always taken good care of me and he takes the time out to explain the details which I love. I also find his prices to be very fair and competitive. Mark is a great guy and he sees his business as Gods ministry to people. He will tell you like it is and he is comical. If you are looking to purchase firearms from a trusted dealer then Marks Guns is where you want to be.
Very displeased with service.
Went to the dixie gun and knife classic at metrolina expo today. Very good selection around the entire place. Good prices to be found everywhere. Found the piece I was looking for at Marks Gun Shop's booth. Great deal on a used Sig 2340. Talked to his employee for a minute and decided I wanted it. Employee said I had to have funds before paperwork was started, and I wanted to pay cash to save myself 3-4%. Came back with money and the employee I spoke with was selling the gun when I came back. Bad business but it's a private seller's gun, so it is what it is. When I tried to speak to Mark about this he had me wait for close to 45 minutes before he acknowledged me again. He was going to stop what he was doing but I told him to handle business first because he was making sales. When he finally got around to me, I explained the situation and he seemed bothered that I would take the time to talk about it. I was calm, though my tone probably wasnt pleasant after waiting so long. But I moved out of other patrons ways and said please and thanks to the other employees while waiting. After he said sorry once, he became very irritated. While I was hoping to maybe get a deal on another handgun, I was not wanting anything else, I didn't want them to stop the sale and give it to me, or anything. I wanted to bring it to his attention and yes, I hoped for maybe a little money off of another pistol. But Mark became very irate, and threatened to fire the employee right in front of me. When I said that's not what we were there for, he became infuriated and told me to leave. We started to leave, and I said out loud, "I can't believe we stood there for 45 minutes for that" and he stood up and started yelling at me in front of the entire gun show telling me to leave or he'd call security. As we were walking away mind you. And to top it off, when I spoke to the management of Metrolina Expo, she said that it was strange because Mark led their church group on many occasions. I don't know what the deal is, but after being treated like that, I am going to tell every person I know about this place and all the reasons why NOT to go there. Im sure there are a lot of good stories coming from there, seeing as how they have been open since 1985. But bad service on top of being embarrassed like that makes me not care.
All in all, great selection, good prices, and PISS POOR CUSTOMER SERVICE. 20 stars because it will not let me rate lower.Written