Piestrak's Gun Shop Nanticoke, PA

I dropped off a gun there to be shipped to another FFL. When I told them who I was and why I was there, they didn't know what I was talking about. I explained it again, and said that the FFL's license where it was going should have been there a few days ago. Without looking harder than at what papers were within arms reach, I was told that it wasn't there and they never got it. I called the FFL where it was going, and they assured me they sent it. Read back the fax number to me and everything. But Piestrak's insisted it wasn't there. They finally looked and found it. It had been there all along. So we did the transaction, I paid for the shipping and everything and left the store thinking that was a minor speed bump.

A few days later, I get a message from the buyer telling me that the gun hasn't arrived yet, and that the tracking number wasn't working. He just wanted to let me know, and thought it reasonable to give it another day. So 6 days after I dropped the gun off, I went back to the shop and asked about the gun. It was still there, sitting on the shelf. All they said was "Oh, I guess we forgot", and then assured me it would be going out first thing in the morning. Well, that was today, and now at nearly 2pm, I called, and it's still at the shop.

I expressed my displeasure with all of this, and asked for a refund of the money I paid for shipping. I was told "I just work here, you'll have to talk to the owner about that. He'll be back in a few hours" and then was hung up on.

I'm all for local gun shops, and this place has a great reputation. But it seems to me that because I'm not a regular there (it was my first dealing with them in fact), they just treated me as a burden. I don't expect people to kiss my feet and give me 110% of their attention when I walk into a place. But I was, and seemingly am still being given no attention at all. And for a gun shop to just "forget" about a weapon...